WARRANTY & GUARANTEE GUIDELINES

LOCKWOOD offer a 1 year guarantee to repair your umbrella (starting from date of purchase)-

 

This covers any manufacturing errors or unforeseen material weaknesses. 

 

Whilst your Lockwood Umbrella carefully crafted by hand using a reinforced steel mechanism, we appreciate it is not indestructible. Please refrain from using in extreme conditions. 

 

So the guarantee does not cover damage you may inflict upon the umbrella. This includes using it in ‘unreasonable’ conditions!

 

After this 1 year period you can still have your LOCKWOOD umbrella repaired. We run a repair general service overhaul for Lockwood Umbrellas only.

 

If you have any questions regarding the guarantee, or repairs to your Lockwood Umbrella please contact us :

info@lockwoodumbrellas.com