Payment policy

Payment options

• American Express
• Mastercard
• Visa
• PayPal

If you check out with PayPal and have a PayPal balance, that balance may be used before your backup payment method.

Processing

Payments are processed securely through approved third-party providers. We do not store your full card or payment details. Your payment method is charged when your order is placed.

Order review

All orders are subject to review and verification. We may cancel or refuse an order because of suspected fraud, incorrect billing or shipping details, pricing errors or availability.

Contact

Email info@lockwoodumbrellas.com or call +44 20 7033 0298, Monday to Friday, 09:00–18:00 GMT. We usually respond within 1–2 business days.